Frequently asked questions

Please see FAQs below. If you have any further questions, please contact us for a friendly chat.


If you are interested in having an assessment through the Young Wellbeing Hub, give our team a call today on 020 4579 6380.


We understand that accessing privately healthcare can be expensive. However, self-funding of private mental healthcare continues to be one of the main ways people access services in the private sector.

If you would like to self-fund an assessment with us, please click HERE


Making the right decision about which provider to go with for your child’s mental health needs can be extremely daunting. At the Young Wellbeing Hub, we are here to support you at every stage of the decision-making process.

If you would like to talk to us, or have any questions, please do not hesitate to contact us and we can arrange a call back to go through your queries.

Our Team/Clinicians

Our Team is Multidisciplinary, meaning we have clinicians from different disciplines working in our team. This is to ensure we have a diverse range of experience within our service so we can tailor the expertise needed depending on each individual case. Our team members include the following:

  • Neurodevelopmental Practitioners
  • Educational Psychologists
  • Psychotherapists
  • Speech and Language Therapists
  • Occupational Therapists
  • Nurse Practitioners
  • Psychiatrists

As our assessments are individualised and multidisciplinary, you may see a number of clinicians to complete your assessments. This is to ensure the assessment is robust and meets the needs of the young person being assessed.

Regulatory bodies

Yes we are!

We are pleased to announce that we are now a registered provider with the Care Quality Commission (CQC), which means that we adhere to the strict guidelines

This is a fantastic step for the Young Wellbeing Hub, as we welcome the opportunity to demonstrate how robust, caring and safe our service is.

Being regulated by the CQC ensures our ‘fitness to practice’ as a service, meaning that we are compliant with the standards and requirements set out within CQC regulations and are able to offer care in a regulated capacity.

Service offerings

Our Neurodevelopmental (ND) screen has been developed to support families in deciding whether an assessment is necessary, and which type of assessment would be best.

The ND screen looks at the overall presentation of the young person with the aim of supporting them and their families to decide which pathway would be most appropriate and offer some recommendations around this.

To hear more about our ND screen, call our team today!

At the Young Wellbeing Hub, we are able to provide gold-standard Autism assessments using 2 standardised assessment tools; the ADI-R and the ADOS-2. At Young Wellbeing Hub we use an ADOS-informed digital observation, which means we utilise the ADOS components and administer the assessment online.

To read more about our Autism assessments, click HERE

Our ADHD assessments follow NICE guidance and are conducted by qualified clinicians in a multidisciplinary setting to ensure the assessments are rigorous.

To read more about our ADHD assessments, click HERE

Where a young person shows signs of both ADHD and Autism, we are pleased to be able to offer a combined assessment.

Our combined assessment type encompasses elements from both gold-standard assessments into one pathway.

To hear more about our Combined ADHD and ASD assessment, call our team today!

PDA (Pathological Demand Avoidance) is currently recognised as a profile of Autism and therefore, there is no separate diagnostic process to assess for this.

The research into PDA is still relatively new, though we are aware that there has been a huge surge in understanding of it over the last few years, meaning diagnostic practices may change in the future.

However, for now, guidance states that an Autism Assessment should be completed for young people falling under this symptom profile, with the outcome of a positive assessment being a diagnosis of Autism with a PDA profile being commented on from a clinical perspective.

How we work

We work with a wide range of agencies at the Young Wellbeing Hub, including schools, the NHS and local CAMHS services, GP’s and social care. We always do this in conjunction with the families we work with.

We are pleased to say that we currently do not operate a waiting list and can facilitate an initial appointment within a few days to a couple of weeks. In order for your appointment to take place as quickly as possible, it is extremely important that all pre-screening documentation is returned as soon as you can.

The majority of our assessments are conducted online. However, we have clinicians based all over the country and can facilitate a face to face appointment where necessary.

Currently for ADHD, we are able to see from 6 upwards. For ASD, we are able to offer from 3 upwards. As a child and adolescent service, the upper limit for age would be 17 years and 11 months.

Please do enquire for more information.

Unfortunately, we are not able to guarantee a diagnosis, as this depends on the assessment findings and whether or not they meet the diagnostic criteria set out by the ICD-10 and DSM-V, which are diagnostic manuals used for classifying mental health disorders.

However, we will always aim to support you to have a better understanding of your child’s strengths and challenges by way of a ‘formulation’ and make recommendations tailored to your child, specifically.

To make our assessments as robust an holistic as possible, we often involve schools as part of our multidisciplinary team to ensure we capture all the strengths and difficulties of a child across multiple settings. However, if there are issues with this, please do talk to us and we can offer guidance or an alternative solution.

Our assessments follow gold-standard guidelines set out by the National Institute of Clinical Excellence, also followed by the NHS. We endeavour to ensure our assessments are robust and how up under scrutiny. However, we cannot guarantee the assessment or diagnosis will be accepted by another service (NHS or Private) and this may be something to discuss with your local service prior to embarking on a journey with us.

We are very much aware that young people can end up in crisis due to their mental health difficulties from time to time. However, we are unable to provide emergency care. if you are worried that your child/you are in crisis, please contact 111 or attend your local A&E department.


Our clinicians are trained to look at social masking as an explanation for why a young person’s presentation may differ between settings and have lots of experience with this. We utilise all the information available to us to be able to make a clinical opinion on whether or not there is a diagnosis to be made and will look at the young person’s presentations across all settings.


We do our best to ensure that children and young people are able to be present for at least some of the assessment. However, we are aware that it is difficult for children to participate for the whole duration and therefore, we can discuss how best to conduct the assessment with you beforehand and it is not a requirement for the child to participate from beginning to end.


There are lots of things that we can do to support young people if they are feeling nervous or worried about an assessment with us. For example, we can send across a clinician profile for you to show your child, so they know who they will be meeting, what the assessment is for a for how long the appointment will be. We can also help to create social stories around why a child might be seeing us, which we have found has been hugely helpful. If you are worried about this, then please o speak to us.


This will depend on your local service. It is always best to have a discussion with your GP or local child and adolescent mental health team who would be in the best position to advise.